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'You are also outdated for a credit score card', financial institution tells consumer

‘You are also outdated for a credit score card’, financial institution tells consumer

An 80-12 months-previous female with no debts and a excellent pension was informed she was “too previous” for a credit card   Photo: Jane Mingay When Jean Audritt, 80, visited her nearby Lloyds branch this month, she was advised by two members of staff that she was “too old” for…

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Hidden financial institution and insurance coverage fees 'trick' two thirds of clients

Hidden financial institution and insurance coverage fees ‘trick’ two thirds of clients

Most buyers say they have been misled by sudden costs following taking out products including credit score cards or automobile insurance coverage   Photograph: HOWARD McWILLIAM Two thirds (68pc) of people who took out a fiscal item in the last year explained they have been tricked into paying out sudden…

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Finish 'free' banking? We pay as well a lot as it is

Finish ‘free’ banking? We pay as well a lot as it is

An explicit fee for day-to-day will result only in further revenue for banks, and must be prevented, writes Dan Hyde   Photo: ALAMY In essence, banking is an exchange of value like any other. We deposit our funds for safekeeping. In return, the financial institution is free of charge to…

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Q&A: How will recent account investigation impact me?

Q&A: How will recent account investigation impact me?

Banks face a main competition investigation. Free banking is under threat, and the major firms could be broken up. We seem at the implications for clients

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The black cab only accepting payment by mobile phone

The black cab only accepting payment by mobile phone

As the cashless society gathers pace, Harry Wallop meets a cab driver who only accepts ‘Pingit’

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'Santander has blocked my recent account for 5 years'

‘Santander has blocked my recent account for 5 years’

Our consumer skilled gets Santander to get rid of the block on a reader’s account soon after the financial institution at first insisted he return to the Uk to reactivate it   Photo: Getty Pictures For virtually five many years my Santander financial institution account has been blocked with no…

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Martin Lewis on CPP: have you accidentally thrown away a letter really worth £625?

Martin Lewis on CPP: have you accidentally thrown away a letter really worth £625?

Hundreds of thousands of folks across the Uk could have missed out on payouts, averaging £200, by mistaking reputable CPP “funds back” letters for junk mail

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'TSB permitted £35,000 to be taken from my account - then blamed me'

‘TSB permitted £35,000 to be taken from my account – then blamed me’

A fraudster drained this man’s bank account right after obtaining his passwords and Pin numbers. But how?   Photo: LauraDale/BNPS A guarded message on your mobile phone asks you to pay a visit to a branch of your financial institution. When you get there, it is poor news. A number…

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'What did HSBC do with £1,000 stairlift deposit?'

‘What did HSBC do with £1,000 stairlift deposit?’

One reader was left out of pocket when HSBC failed to register a £1,000 refund on their deceased father’s bank account. Our customer specialist investigates

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New law to help all-in-a single accounts

New law to help all-in-a single accounts

Banks could be forced to embrace a new breed of web equipment that analyse your investing

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