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How did Barclays get rid of my Woolwich account?

A reader struggles to uncover £86.39 from an account final touched in 2006. But Barclays’ records do not go back again significantly enough

  Picture: JUSTIN LEIGHTON

My husband and I have two quite aged accounts with Woolwich Creating Culture, which was taken above by Barclays. One was a joint account in equally our names and the other entirely in my husband’s title. I handed the account passbooks to the department and was advised the head workplace would speak to us. We then obtained a letter from Barclays to say they have been not able to identify the accounts. This strikes us as strange.

BH, Middlesex

The most modern credit harmony demonstrated on possibly of the accounts from the particulars you have presented me is £86.39 in 2006.

This currently being the type of sum that could easily have been cashed and then expended and subsequently forgotten about. Barclays’ rationalization that it experienced checked all obtainable data, such as people of funds held in respect of dormant accounts, and that these accounts hadn’t been positioned did not satisfy you.

It had discussed that, when an account has been shut, Barclays maintains records for up to 6 several years. Woolwich Constructing Modern society became Woolwich in 1997 and in August 2000 it was bought by Barclays. The systems ran independently until the accounts have been migrated to Barclays’ technique in August 2007. Then each and every personal Woolwich account was presented a corresponding Barclays account quantity.

I am certain that neither of the accounts you are worried about is demonstrated as possessing migrated, so they ended up most likely shut prior to then.

Balances represented in uncancelled passbooks from a assortment of banks and building societies could have been paid out out to the owners with no the passbook getting offered. In truth, this dashing of expectations raised when a book that possibly had been quickly lost surfaces has been an ongoing concept in the postbag over the many years.

Barclays stated: “Woolwich would let clients to withdraw funds from their passbooks without the passbook getting current or transfer the funds to one more account. In this instance the transaction would not appear in the e-book. Due to the passage of time we are unable to obtain information regarding these Woolwich Building Society accounts.”

A excellent useful resource to examine for a missing deposit account is mylostaccount.org.united kingdom.

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